Professional Summary
UX designer with 5 years designing data-heavy B2B products end to end — from user research and IA through high-fidelity prototypes and usability testing. Ships measurable improvements to activation and task success.
Professional Experience
- Redesigned the onboarding flow from research to ship, raising 30-day activation by 12%.
- Established the team’s first design system in Figma, cutting design-to-dev handoff time 35%.
- Ran 40+ moderated usability tests; turned findings into a prioritized backlog with PM and eng.
- Owned IA and prototyping for a patient portal, improving task success rate from 68% to 89%.
- Drove WCAG AA accessibility remediation across core flows.
Education
- HCDE capstone award
Skills
Core: User Research, Information Architecture, Interaction Design, Usability Testing, Design Systems
Tools: Figma, Maze, Dovetail, Miro
Languages: English
Certifications: NN/g UX Certification